Terms of Service

Last updated: 22 July 2025

1. Acceptance of Terms

By accessing and using the Radiant Tide website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

These terms govern your use of services provided by:

3. Description of Service

Radiant Tide provides blockchain technology education services including:

• Online and in-person blockchain courses
• Certification programmes
• Corporate training services
• Educational materials and resources
• Student support and career guidance

4. Course Enrolment and Payment

4.1 Enrolment

To enrol in our courses, you must:

• Be at least 18 years old or have parental consent
• Provide accurate and complete registration information
• Agree to these terms of service
• Pay the applicable course fees

4.2 Payment Terms

• All prices are in British Pounds (GBP) and include VAT where applicable
• Payment is due at the time of enrolment unless alternative arrangements are made
• We accept major credit cards, debit cards, and bank transfers
• Course access will be granted upon successful payment verification

5. Refund and Cancellation Policy

5.1 Cooling-off Period

Under UK Consumer Rights legislation, you have 14 days from the date of purchase to cancel your course enrolment for a full refund, provided you have not accessed more than 25% of the course content.

5.2 Course Cancellation by Us

We reserve the right to cancel courses due to insufficient enrolment or unforeseen circumstances. In such cases, you will receive a full refund or be offered an alternative course date.

5.3 Refund Process

Refunds will be processed within 14 business days and returned to the original payment method.

6. Intellectual Property Rights

6.1 Our Content

All course materials, including but not limited to text, graphics, logos, images, videos, and software, are the property of Radiant Tide and are protected by UK and international copyright laws.

6.2 Limited Licence

We grant you a limited, non-exclusive, non-transferable licence to access and use our course materials solely for personal educational purposes during your course enrolment period.

6.3 Restrictions

You may not:

• Reproduce, distribute, or share course materials without written permission
• Use our content for commercial purposes
• Reverse engineer or attempt to extract source code
• Remove copyright or proprietary notices

7. User Conduct

You agree to use our services responsibly and not to:

• Violate any applicable laws or regulations
• Infringe on others' intellectual property rights
• Share login credentials with unauthorised persons
• Engage in disruptive or abusive behaviour towards staff or other students
• Attempt to gain unauthorised access to our systems
• Use our services for any illegal or unauthorised purpose

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in accordance with UK GDPR requirements.

9. Disclaimers and Limitations

9.1 Service Availability

While we strive to provide uninterrupted service, we do not guarantee that our website or courses will be available at all times. We may suspend services for maintenance or updates.

9.2 Educational Outcomes

Course completion does not guarantee employment or specific career outcomes. Success depends on individual effort, market conditions, and other factors beyond our control.

9.3 Limitation of Liability

To the maximum extent permitted by law, Radiant Tide shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

10. Course Access and Completion

10.1 Access Period

Course access is typically provided for 12 months from the date of enrolment unless otherwise specified. Extensions may be available for an additional fee.

10.2 Technical Requirements

You are responsible for ensuring you have the necessary technology and internet connection to access our online courses.

10.3 Certificates

Certificates of completion will be awarded upon successful completion of course requirements, including assessments and practical projects.

11. Termination

We may terminate or suspend your access to our services immediately, without prior notice, if you breach these terms. Upon termination, your right to use our services ceases immediately.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the English courts.

13. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on our website with an updated "last modified" date. Continued use of our services after changes constitutes acceptance of the new terms.

14. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

15. Contact Information

If you have any questions about these terms of service, please contact us:

16. Alternative Dispute Resolution

If you are not satisfied with how we handle any complaint, you may refer your complaint to the relevant alternative dispute resolution scheme. For educational services, this may include the Office of the Independent Adjudicator (OIA) or other appropriate ombudsman services.