Privacy Policy

Last updated: 22 July 2025

1. Introduction

Radiant Tide Limited ("we", "our", or "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact details (email address, phone number, postal address)
• Educational background and professional experience
• Payment information for course enrolments
• Course progress and completion data
• Communication preferences

2.2 Technical Information

We automatically collect technical information including:

• IP address and browser type
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing our blockchain education services and courses
• Processing payments and managing your account
• Sending course materials and updates
• Responding to your enquiries and providing customer support
• Improving our website and services
• Sending marketing communications (with your consent)
• Complying with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Contract: Processing necessary for performing our services
• Consent: Where you have given clear consent
• Legitimate Interests: For improving our services and website functionality
• Legal Obligation: To comply with applicable laws

5. Sharing Your Information

We may share your information with:

• Third-party service providers who assist in delivering our services
• Payment processors for transaction processing
• Analytics providers to improve our website
• Professional advisers and auditors
• Regulatory authorities when required by law

We do not sell your personal information to third parties.

6. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. We ensure appropriate safeguards are in place, including adequacy decisions and standard contractual clauses approved by the ICO.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Generally, we retain course data for 7 years and marketing data until you withdraw consent.

8. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent at any time

9. Cookies

We use cookies to enhance your website experience. You can control cookie settings through our cookie management system or your browser settings. For detailed information, see our Cookie Policy.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.

11. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16 without parental consent.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "last updated" date.

13. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

14. Regulatory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):