GDPR Compliance Statement

Last updated: October 7, 2026

Our Commitment to Data Protection

While Radiant-tide is based in Australia, we recognize the importance of data protection principles embodied in the General Data Protection Regulation (GDPR). We are committed to protecting the privacy and personal data of all individuals who interact with us, regardless of their location.

Legal Basis for Processing

We process personal data only when we have a lawful basis to do so:

Consent: You have given clear consent for us to process your personal data for specific purposes
Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
Legal obligation: Processing is necessary for us to comply with the law
Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those interests

Data Subject Rights

Under data protection principles, you have the following rights:

Right to be informed: You have the right to clear information about how we use your data
Right of access: You can request a copy of the personal data we hold about you
Right to rectification: You can ask us to correct inaccurate or incomplete data
Right to erasure: You can request deletion of your personal data in certain circumstances
Right to restrict processing: You can ask us to limit how we use your data
Right to data portability: You can request your data in a structured, commonly used format
Right to object: You can object to certain types of processing, including direct marketing
Rights related to automated decision-making: You have rights regarding automated decision-making and profiling

Data Protection Officer

For questions about how we handle your personal data or to exercise your rights, please contact our privacy team:

Email: [email protected]
Address: Level 12, 145 Collins Street, Melbourne VIC 3000, Australia

Data Transfers

We primarily store and process data within Australia. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and relevant supervisory authorities without undue delay, in accordance with applicable legal requirements.

Supervisory Authority

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Updates to This Statement

We may update this GDPR Compliance Statement to reflect changes in our practices or applicable laws. We will post any updates on this page with a new effective date.